Privacy Policy

Effective Date:  25-01-2025

Iyamy Silver Jewellery (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.

By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you visit or interact with our website, we may collect the following types of information:

a. Personal Information

Full name

Email address

Phone number

Billing and shipping address

Payment-related information (processed securely via third-party payment gateways)

Note: We do not store your debit/credit card details or UPI information.

b. Order Information

Products purchased

Order history

Transaction details

c. Technical & Usage Information

IP address

Browser type and device information

Pages visited and time spent on our site

Cookies and similar tracking technologies

2. How We Use Your Information

We use the collected information to:

Process and fulfill your orders

Communicate order confirmations, shipping updates, and support responses

Improve our website, products, and customer experience

Prevent fraud and unauthorized transactions

Comply with legal and regulatory obligations

Send promotional emails (only if you opt in)

You may opt out of marketing communications at any time.

3. Sharing Your Information

We do not sell or rent your personal data.

We may share your information only with trusted third parties, including:

Payment processors

Shipping and logistics partners

Email and communication service providers

Legal or regulatory authorities if required by law

All third parties are required to handle your data securely and only for necessary purposes.

4. Cookies & Tracking Technologies

Iyamy Silver Jewellery uses cookies to:

Enhance website functionality

Analyze website traffic

Remember user preferences

You can manage or disable cookies through your browser settings. Disabling cookies may affect certain features of the website.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, misuse, loss, or disclosure. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal information only as long as necessary to:

Fulfill orders

Provide customer support

Meet legal and accounting requirements

Once no longer required, your data is securely deleted or anonymized.

7. Your Rights

You have the right to:

Access your personal information

Request corrections to inaccurate data

Request deletion of your personal data (subject to legal obligations)

Withdraw consent for marketing communications

To exercise these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites. Iyamy Silver Jewellery is not responsible for the privacy practices or content of such external sites. We encourage you to review their privacy policies.

9. Children’s Privacy

Iyamy Silver Jewellery does not knowingly collect personal information from individuals under the age of 18. If you believe a child has provided us with personal data, please contact us immediately.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on this page. We encourage you to review this policy periodically.

11. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

📧 Support Email: info@iyamy.com