At Iyamy Silver, we value our customers and aim to provide a seamless and enjoyable shopping experience. This Buyer Policy outlines your rights and responsibilities when purchasing our silver jewelry.
All orders are confirmed via email once payment is successfully received.
Please review your order details carefully. Contact us immediately if there are any errors.
We accept secure payment methods as listed at checkout.
Your payment information is protected and encrypted for your safety.
Orders are processed and shipped within 48 hours.
Standard delivery typically takes 2–7 business days depending on location.
You will receive a tracking number to monitor your shipment.
Buyers are entitled to return items within 14 days of delivery if they meet the return conditions outlined in our Refund Policy.
Personalized or custom items are non-refundable, except for defects or damages.
Silver jewelry is delicate. Buyers are responsible for proper care and maintenance to preserve its quality.
Please follow care instructions included with your purchase.
Provide accurate shipping and contact information.
Inspect products upon delivery and report any damage within 48 hours.
Follow our policies regarding returns, refunds, and exchanges.
If you encounter any issues with your purchase, please contact our support team at [insert email/phone].
We aim to resolve disputes fairly and efficiently.
For questions regarding this Buyer Policy or any of your purchases:
Email: info@iyamy.com
At Iyamy Silver, we are committed to ensuring every buyer enjoys a secure, transparent, and satisfying shopping experience.